AVAYA ACCS 7 IVR TESTING

You must have checked my last post on Avaya ACCS 7 Installation. This article Avaya ACCS 7 IVR testing is chain of ACCS tutorial and in this post i’ll take you through on how to test your 1st inbuilt IVR or Auto attendant.

 

 

AVAYA ACCS 7 IVR TESTING

Before you start building your ACCS 7 for the production environment  it’s always handy to test cross check your installation and initial configuration to confirm whether the system is ready for the advance configuration, and to do so you immediately need to check your inbuilt IVT / Auto Attendant feature with your default Agent.

 

 

Below I’ve shared the tutorial video which will help you to test your application features.

To Watch on Youtube Click Here

Avaya ACCS 7 – Testing Inbuilt IVR Scripting by integrationit