AACC and ACCS 7 0 Knowledge Transfer Part 1

 

AACC and ACCS 7 0 Knowledge Transfer Part 1 presentation was release in last year and this document is not meant to provide product features but only changes since the previous release.

 

 

PART I –  AGENDA

 

00. GMI KT Introduction Overview

01. AACC and ACCS 7.0 Agenda

02. AACC and ACCS 7.0 Release Content Overview – Non Technical

03. AACC 7.0 / Avaya Aura® Interoperability Support, Retired Deployments on Avaya UC

04. AACC 7.0 / CS 1000 Interoperability Support, Retired Deployments with CS 1000

05. ACCS 7.0 Interoperability Support with IP Office

06. AACC/ACCS 7.0 Server Engineering, Virtualization and PVI Requirements

07. AACC and ACCS 7.0 Simplified and Updated Installation Capabilities

07a. Migrations to AACC /ACCS 7.0

08. AACC and ACCS7.0 Support for Avaya Aura® Media Server (AAMS) 7.7

09. AACC and ACCS 7.0 Software Platform Updates 10. AACC and ACCS 7.0 Security Enhancements 11. AACC 7.0 High Availability Enhancements 12. AACC and ACCS 7.0 ADAM to Cache Migration Support 13. AACC and ACCS 7.0 SSRS Reporting Enhancements 14. AACC and ACCS 7.0 Multimedia & Agent Destkop Enhancements 15. AACC and ACCS 7.0 Simple Browser Based Agent Client 16. AACC and ACCS 7.0 Serviceability Enhancements 17. Wrap-up / Closing Remarks 18. GMI KT Closing Slides

 

AACC and ACCS 7 0 Knowledge Transfer Part 1