AVAYA IPOCC IP OFFICE CONTACT CENTER BACK UP & RESTORE Part 1

To learn about the functionality of back up and restor a database for IPOCC.

Step 1 of 3 – Connect to the database

Log on to your server

Open “Sybase Central”. The shortcut is under Start | Programs | Sybase

Expand the tree view and right click on ASE. Then click on “Connect”. The system will ask for user and password. User: sa Password: What you entered during Sybase installation