avaya aacc Archive

Using out-of-the-box HDX within AACC scripting for contact data access

INTEGRATION IT | August 4, 2015

How to use Avaya AACC Scripting with HDX Details NOTE: This functionality is specific to AACC with CS1K/AML configuration since it uses TAPI service provider as a data

Avaya

How to Configure the Avaya Aura Contact Center Multicast Controller

INTEGRATION IT | June 11, 2015

How to Configure the Avaya Aura Contact Center Multicast Controller This video covers how to configure the Avaya Aura Contact Center (AACC) Multicast Controller How to Configure the

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