How to Configure the Avaya Aura Contact Center Multicast Controller

 How to Configure the Avaya Aura Contact Center Multicast Controller

This video covers how to configure the Avaya Aura Contact Center (AACC) Multicast Controller

 How to Configure the Avaya Aura Contact Center Multicast Controller

Most of the Avaya Aura Contact Center Engineers forget and do not understand the importance of Multicast and Unicast configuration in their implementation. Due to which most of the engineers suffer to setup or manage to make Real Time reporting work.

 

In the below tutorial by Avaya has very well explained on How to Configure the Avaya Aura Contact Center Multicast Controller. You need to carefully make the changes of Multicast address and make sure this address is not used in your network, and remember Multicast consume high bandwidth in your network.

 

Please take a look at below video

 How to Configure the Avaya Aura Contact Center Multicast Controller