dmcc Archive

Avaya Contact Recorder VMWare Guide Release 12.0

INTEGRATION IT | May 29, 2015

Are you planning to implement your Avaya Contact Recorder Application on Vmware, Then you would definitely need this document to plan your Vmware Platform with the right system

Avaya

WFO: Can ACR(Avaya Contact Recorder) 12 (Bulk Recording) has a capabiltiy to record IP and digital extensions simultaneously?

INTEGRATION IT | May 29, 2015

Yes, Digital and IP phones are able to be recorded by the ACR in Bulk recording modes simultaneously. This IP based recording solution allows recording of IP endpoints

Avaya

ACR WFO: Can I check if ACR(Avaya Contact Recorder) recordings can be directed to a network file server?

INTEGRATION IT | May 29, 2015

Answer Yes, Please find the detail on supported ACR Archive destination as follows: Drive Paths (Linux) or Letters (Windows) – For a single drive, just enter its path.

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