Avaya WFO 12 QM Ad-Hoc Reports
AVAYA WFO 12 QM ad-Hoc reports : Avaya WFO 12 customization report is not very friendly when if comes to create your own report with desire results.
How to create WFO 12 Custom Report
AVAYA WFO 12 QM ad-Hoc reports
Although, Avaya WFO custom reports still has some bugs and record limitation but it’s confirmed that in up coming Patches Avaya will take away the record limitations.
Updated
Watch the video below and learn the basics of AVAYA WFO 12 QM reports.
Update (11-22-2015) :KB116683 removes the limitation of 20K rows. It is also expected to be available as part of HFR8 planned to be available within the next month.
