IP Office Contact Center vs ACCS Feature matrix
March 27, 2019 | Avaya | No Comments|
CHOOSE THE BEST SOLUTION BASED ON REQUIREMENTS
IP Office Contact Center vs ACCS Feature matrix :
Most of the times users approach me and ask me which Avaya Call Center application is better / suitable for them and what is the difference between the both products. So i always have to tell them one by one and base on that they decide which one is suitable or fit for their business.
So today i came across with this useful document in which Avaya has described the difference between the IPOCC and ACCS product and i’m happy to share with you.