CHOOSE THE BEST SOLUTION BASED ON REQUIREMENTS
IP Office Contact Center vs ACCS Feature matrix :
Most of the times users approach me and ask me which Avaya Call Center application is better / suitable for them and what is the difference between the both products. So i always have to tell them one by one and base on that they decide which one is suitable or fit for their business.
So today i came across with this useful document in which Avaya has described the difference between the IPOCC and ACCS product and i’m happy to share with you.
IP Office Contact Center vs ACCS Feature matrix
Checkout my other posts for ACCS